PDF One Support
Need help with PDF One? Find answers to common questions below or contact us.
Getting Started
How do I select a PDF?
Use the app option that asks you to choose a PDF, then select a file from Android document picker or your available file locations.
Where are generated files saved?
The save/share location depends on the option selected in the app and your Android device. Some outputs may be saved inside app storage until you share or save a copy.
How do I share a generated PDF?
Use the Share option after an export. Android will show available apps and destinations on your device.
PDF Tools
How do I merge PDFs?
Choose the PDFs, arrange the order, then create and review the merged output before sharing or saving it.
How do I split a PDF?
Choose a PDF and enter the pages or ranges you want to extract. The app creates new output from those selections.
How do page ranges work?
Use individual page numbers or ranges such as 1-3. Multiple ranges may be supported depending on the tool screen.
How do I convert a PDF to images?
Open PDF to Image, select a PDF, choose pages and generate image outputs.
How do I add text to a PDF?
Use Fill & Edit PDF, open a document, place text on the page and export the edited copy.
How do I sign a PDF?
Open Sign PDF, create or choose a signature, place it and export the signed document.
How does Smart Workspace work?
Smart Workspace lets you select a document once and then use available tools with the same document more conveniently.
File Problems
Why can't I open a particular PDF?
Some PDFs may be damaged, unsupported, encrypted or too large for the device to process comfortably.
Why is a password-protected PDF not working?
Password-protected PDFs may require features that are not available in every tool. Remove protection only if you have permission.
What should I do if a file is corrupted?
Try opening the file in another PDF viewer first. If it fails there too, the original file may need to be repaired or recreated.
Why is a large PDF taking longer to process?
Large files and image-heavy PDFs require more memory and processing time, especially on older phones.
Why does PDF output look different?
PDFs can include complex fonts, images, page sizes and security settings. Always check important output before relying on it.
Permissions and Privacy
Why does Android ask for permissions?
Android may request permissions only when a tool needs access, such as camera access for scanning or file access for choosing and saving documents.
Does PDF One collect my documents?
Please review the Privacy Policy for the current data handling details. The policy is based on source inspection and should be rechecked before production publication.
Contact Support
When contacting support, please include your app version, Android version and a brief description of the issue. Please do not email confidential documents unless specifically required.